U.S. Business, institution and library orders: We will ship and bill against orders on your purchase order form.
Outside U.S.: All orders must be prepaid or ProForma Invoice. Wire payment instructions are available. Contact firstname.lastname@example.org for wire payment instructions or request ProForma Invoice.
Individual orders: Please prepay by check, Visa, MasterCard, Discover or American Express.
We believe in offering the very best in technical information products. If you are not completely satisfied with a physical product purchased from DEStech Publications, it can be returned in new and unused condition within 30 days for a refund of the purchase price less the cost of shipping. For digital online product purchase refunds, contact email@example.com within 24 hours after purchase. DEStech will reimburse the cost of shipping for returns of any item sent in error. Please ship the item, along with a copy of the receipt or packing slip, by a method that is insured and traceable, to the following address:
DEStech Publications, Inc.
439 North Duke Street
Lancaster, PA 17602, USA
Items that are not in new and unused condition will not be accepted for refund or exchange. Please include a copy of the receipt or invoice along with the product and original packaging.